Order Processing Administrator

• £25,000 per annum
• Monday - Friday (9am - 5pm, some flexibility may be required)
• Hybrid Working (3 days in the office)
• 24 days holiday + Bank Holidays
• Excellent Benefits Package (Discounted Gym, Wellbeing Strategy, 2 paid charity/volunteering days, Cycle to Work Scheme, Social Activities + more)

As an Order Processing Administrator, you will play a pivotal role in facilitating the seamless and efficient management of vehicle orders on behalf of one of our client's automotive customers. Responsible for overseeing the entire process, from order placement to final delivery, you will work closely with different departments, agents, and customers to guarantee accurate and prompt delivery of all vehicles, while adhering to company policies and FCA guidelines.

Due to the nature of our roles, candidates must have a permanent and unrestricted Right to Work in the UK, residing within a commutable distance to Leeds. Please note that our client cannot offer visa sponsorship.

Key responsibilities:

• Managing and processing vehicle orders by coordinating internally to verify order specifications and pricing.
• Accurately preparing and processing invoices in line with established pricing and financial policies.
• Ensuring all necessary documentation is complete and compliant in line with industry regulations.
• Organising vehicle allocations and delivery schedules by coordinating with the logistics team.
• Providing exceptional customer service by addressing customer concerns promptly and professionally.
• Generating accurate reports and updating various systems to track order statuses, delivery timelines and inventory levels and acting as a point of contact for all parties concerned.

Skills & Experience:

Our ideal candidate will have strong communication and organisational skills, a genuine ability to connect with individuals, and a commitment to delivering outstanding customer service. This role is likely to suit someone from an administration, customer service, hospitality or retail background.

• Exceptional verbal and written communication skills.
• Excellent organisational skills, with a high level of attention to detail.
• Competent with Microsoft Excel.
• An enthusiastic and self-motivated mindset.
• Capable of adapting and demonstrating resilience in relation to evolving business requirements.
• Able to work independently by using their initiative and demonstrating proactivity.
• A permanent and unrestricted Right to Work in the UK.

OUR CLIENT

Our client is a leading Brand Experience Agency offering tailored outsourced services to its diverse client base. They are motivated to elevate their clients’ brands through targeted research, strategic workshops, and the creation of digital & physical assets to develop unique customer experiences and propel business growth.

If you feel you are suitable, please apply today by submitting your CV. Alternatively, to discuss the opportunity further, please contact Lauren Crawley directly using the details on our website: wearemarmion.com

Thank you for taking an interest in the role advertised. We'd like to confirm that each CV received is read thoroughly by a trained consultant; if your application is shortlisted then you will be contacted via telephone in the first instance. If we have not contacted you within 5 working days of your application, please understand that the CV received, and the information provided does not meet the requirements of the role. However, we endeavour to consider all applicants for future opportunities; should you wish to speak to the named consultant about your application, please contact us directly.