IT Manager

IT Manager
Location - Knaresborough
Permanent
Salary: £45 - £48k
Working Pattern: Hybrid with a minimum 3 days per week on site


We are looking for an experienced IT Manager to supervise the internal Technical Support function, oversee internal systems including software maintenance and repair as well as maintenance of networks and connectivity. You will need to be a real people person with a passion for team management but looking to include a significant technical responsibility in your day to day.

Key Responsibilities:

• Organises support, troubleshooting and repair of equipment and networks
• Manages day to day support of central infrastructure including Servers, Backups, Storage and Networking
• Proactively support business critical systems/applications
• Works closely with Head of IT in the delivery of new projects and technologies
• Oversees day to day IT support team and helpdesk activities
• Support and contribute to the significant upgrade of business systems planned for 2024 and 2025.

Essential Experience:

• Experience of working in a Service Management / Helpdesk environment
• Windows & Windows Server, Active Directory, O365 Admin, SQL(desirable), Group Policy and Office365 platforms
• Solid networking experience including Firewalls/Routers, WAN and VPN's
• VMWare
• Unifi networks (setup/config)
• Veeam Backup and Replication Software

For further information on this role, please contact Jenny Saban on or ;