- Provide general administrative and clerical support for the User Support and Technology Adoption team.
- Assist with booking people for deployments and managing the scheduling of these deployments.
- Handle the administrative processes related to leavers, ensuring all necessary steps are taken when staff leave the organization, including chasing up leavers' devices and other related peripherals.
- Deal with staff drop-ins, emails, and telephone enquiries.
- Assist with the project planning and organization of IT-related events and training sessions.
- Signpost users to the right solution for IT resolution.
- Undertake other duties as may be allocated to support the work of the User Support and Technology Adoption team in the operational activity of the section and division.
- Understanding of, and commitment to, equal opportunities, and the ability to apply this to all situations.
- General administrative processes including scanning, filing, and photocopying.
- Experience using MS Teams, Word, Excel, and Outlook.
- Good attention to detail and accuracy.