- Run payment and billing cycles in Mosaic, ensuring accuracy and timeliness.
- Liaise with service users to investigate and resolve billing inquiries/issues.
- Manage purchase orders on SAP and process related invoices.
- Handle ad hoc invoices such as those from Harrow Mencap, CNWL, and Hales group.
- Match invoices and timesheets, and process them within Mosaic.
- Adhere to agreed processes regarding scheduled payments and billing cycles.
- Collaborate with care management staff on payment issues related to Personal Budgets and client contributions.
- Knowledge of services provided by local authority social services departments, health authorities, or the voluntary sector.
- Ability to develop and maintain computerised systems using Mosaic, SAP, Microsoft Office, and other software.
- Experience with Personalisation and paying Personal Budgets.