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Our client, a leading International Bank, is looking for a Senior Associate in their Payment Operations department for their Harrow Office.
Job role:
Ensure timely and accurate processing of all incoming and outgoing payments for Individual and Corporate clients, Credit, Operations and Liability departments within stipulated guidelines.
Job Responsibility:
- Responsible for the verification of the authenticity of all payment instructions from Finacle and other related applications.
- Responsible for the verification of all outbound remittances for subsidiary and wholesale banking customers like individual, corporate services, syndication, FIG and investment payments.
- Responsible for the verification of all Finacle/SWIFT Connect customer remittances.
- Responsible for the verification of all inward/outward position advised to the Dealers and Treasury Settlement Department through Request Management Services.
- Responsible for the verification of all incoming remittances.
- Responsible for the verification of all currency bookings.
- Responsible for the timely and appropriate resolution of customer queries, and any other queries relating to reconciliation, SWIFT, or received by email.
- Responsible for end of day check for SWIFT/FTI/Intranet and OFAC Station and confirmation that all day's payments were processed.
- Respond to Audit findings and implement recommendations.
- To ensure monthly MIS to prepare and submit to Management.
- Any other duties as delegated by Head of Operations, Deputy Manager or Assistant Manager.
Competency:
- A good degree in finance or business
- 3-5 years previous experience of Banking Operations from financial services industry
- Previous experience of managing/supervising staff
- Strong planning, organising and monitoring ability and experience; an effective time manager
- Must be able to boost staff morale - developing mutual understanding and trust within the team and engendering a positive workplace environment
- Commitment to Excellence
- Team Building
- Change Management
- SWIFT/CHAPS, BACS and SEPA
- IT skills and systems used (including Excel - Macro)
Key Interactions/Networks:
- Work with Financial Institutions, Overseas and Indian offices of the Bank, Information Technology department, Accounts department, TSD, CBD, Syndication, Credit, Retail Branches UK, NRI, Remittances, Liability Operations, Internal Audit, HR, Legal & Compliance and Trade department.
Reporting Relationship:
- Assistant Manager
Person Specification:
- Excellent organisation skills
- Must be able to stay calm and focused while working in a challenging and deadline driven environment
- Excellent interpersonal skills - patient, tactful and approachable, works well with others, motivates and encourages
- Excellent verbal and written communication skills
- Excellent problem solving skills - uses initiative to develop effective solutions to problems
