Housing Officer

Job Title: Housing OfficerLocation: Harrow CouncilEmployer: Pertemps Recruitment Partnership for Harrow CouncilContract Type: Temporary ongoing assignmentHours of Work: 36 hours per weekOverview of a Housing OfficerPertemps have an exciting opportunity within Harrow Council for a self-driven and motivated Housing Officer to join an expanding team.The role of Housing Officer has a competitive pay rate of £19.77 per hour PAYE (negotiable). Other benefits include excellent training and support for career development and 21 days of holiday (excluding Bank Holidays).The Main Purpose of a Housing Officer:" To capture, prioritise and initiate action on tenancy and leasehold management issues by liaising with partners and other internal and external service providers, adhering to corporate and statutory timescales" To operate and maintain databases and any other records including the rent collection system to ensure that information on systems is up to date" To monitor the provision of services to our estates including caretaking, grounds maintenance, refuse collection, cleaning, repairs, parking enforcement and abandoned vehicle removal, working with estate team leaders to tackle unsatisfactory areas as necessary" To provide leaseholders with comprehensive advice and information concerning services provided for them" To work with tenants/residents' associations, to ensure a prompt appropriate response to their issues of concern. Attend federation, forum and tenant and resident meetings, as requested and out of hours if required" To offer office appointments and home visits at mutually convenient times during normal working hours, carry out home visits outside of these hours if the matter cannot be dealt with as effectively during normal working hours" Provide comprehensive advice on all aspects of tenancy management e.g., mutual exchanges, succession, and assignment, right to buy, disrepair and transfers" Management of empty properties including tenancy sign-ups, housing benefit advice, repairs and viewingsAbout you, the successful will have:" An understanding of the service delivery, Government Policy, Legislative frameworks and key issues, including equalities issues, relevant to the management of Housing Tenancies" Working knowledge of housing and related public-sector legislation" Working knowledge of relevant Enforcement Legislation and Approved Codes of Practice as it affects tenants and leaseholders" Knowledge of basic repairs and maintenance issues about homes and estates." Experience in providing housing services" Experience in providing and developing services in partnership with other organisations" Knowledge of welfare benefitsAbout Us" For almost 60 years, Pertemps Recruitment Partnership has been the market leader in providing permanent and temporary staffing solutions and we are one of the most established players within the recruitment industry. The Sunday Times has listed us as one of the Best 100 Companies to work for 14 years running. We are not a big scary faceless company, quite the opposite: we strongly believe in the personal touch with everything we do. We are proud to be accredited 'investor in people' which is reflected across our business in the length of service and career progression of our employees." Harrow Council is the 12th largest London borough and one of the most culturally diverse local authorities in the UK, making it a great place to live, work and visit. Located 10 miles from the city centre and just 13 minutes to Euston from Harrow & Wealdstone station there are great transport links via the Metropolitan Line, Watford DC Line and national rail service. It is easily accessible to the M1, M25 and A406." The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, any your data protection rights, can be found by visiting fpn