Job Title: Scheme CoordinatorLocation: London Borough of HarrowEmployer: Pertemps Recruitment Partnership for London Borough of HarrowContract Type: Temporary ongoingHours of Work: 36 hoursOverview of Scheme Coordinator:Pertemps have an exciting opportunity within London Borough of Harrow for a self-driven and motivated Scheme Coordinator to join an expanding team. The role of the Scheme Coordinator has a competitive pay rate of £17.66 per hour. Other benefits include excellent training and support for career development and 21 days of holiday (excluding Bank Holidays).Main Purpose of the Scheme Coordinator:

Provide an enhanced Housing Management service to Sheltered Housing Tenants.
Ensure the highest standard of service in line with regulatory and contractual requirements, as well as internal policies and procedures.
Work flexibly to meet individual and communal needs, while maximizing independence and choice, and respecting privacy and dignity.
Deliver a comprehensive Enhanced Housing Management service to help Tenants maintain their Tenancy, access housing services, use technology appropriately, and ensure effective signposting to other services.
Conduct systematic monitoring and inspection of Sheltered Housing schemes to ensure secure, clean, and well-maintained communal areas and services, considering Tenant needs for planned maintenance.
Address a range of complex issues that may significantly impact Tenants.
Handle cash received from Tenants for Guest Room and TV licenses.
Report and monitor the completion of household repairs for Tenants who are less able to do so, and coordinate/deploy a handy person to provide a more accessible and tailored service.

The Successful Candidate Will Have:

Knowledge and understanding of Health and Safety requirements for Sheltered Housing schemes.
Working knowledge of risk assessments and risk management.
Ability to organize and prioritize workload, and act promptly in urgent situations.
Experience working independently with minimal supervision.
Experience in developing risk assessments.
Significant experience in a similar role, particularly working with older people.

About us:For almost 60 years, Pertemps Recruitment Partnership have been the market leader in providing permanent and temporary staffing solutions and we are one of the most established players within the recruitment industry. The Sunday Times has listed us as one of the Best 100 Companies to work for 14 years running. We are not a big scary faceless company, quite the opposite: we strongly believe in the personal touch with everything we do. We are proud to be accredited 'investor in people' which is reflected across our business in length of service and career progression of our employees.London Borough of Harrow is the 12th largest London borough and one of the most culturally diverse local authorities in the UK, making it a great place to live, work and visit. Located 10 miles from the city centre and just 13 minutes to Euston from Harrow & Wealdstone station there are great transport links via the Metropolitan Line, Watford DC Line and national rail service. It is easily accessible to the M1, M25 and A406.The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected, you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, any your data protection rights, can be found by visiting fpn

Scheme Coordinator

Policy Manager

Policy Manager

Policy Manager