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Customer Service Manager

Pertemps Crawley 447
Posted 13 hours ago, valid for 24 days
Location

Hassocks, West Sussex BN6 9NA, England

Contract type

Part Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

info
  • The position is for a Customer Service Manager located in Burgess Hill.
  • The role offers a salary of £35,000 per annum once the candidate becomes permanent.
  • Candidates should possess previous experience in customer service, scheduling, or booking coordination.
  • Working hours are from 08:00 to 17:00, with the opportunity starting ASAP.
  • Key responsibilities include handling customer bookings, job allocations, and maintaining customer satisfaction records.

Customer Service Manager - Temp to PermLocation: Burgess HillSalary: £35,000 per annum (once in permanent role)Times: 08:00 - 17:00 (starting ASAP)Temporary to Permanent OpportunityKey Responsibilities:- Handling customer bookings efficiently and professionally.- Allocating jobs to various sites and ensuring smooth scheduling.- Acting as the first point of contact for customer inquiries and service requests.- Managing and maintaining accurate records of bookings and site allocations.- Liaising with internal teams to ensure customer satisfaction and service delivery.- Identifying process improvements to enhance customer experience.What We're Looking For:- Previous experience in customer service, scheduling, or booking coordination.- Strong communication and organisational skills.- Ability to multi-task and work in a fast-paced environment.- Proficiency in Microsoft Office and booking systems (training provided if needed).- A proactive and customer-focused approach.

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.