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Job Title: Service Administrator
Location: Gatwick Area
Contract Details: Permanent, Full Time
Hours: Monday - Friday 8am - 5.30pm, 1 Saturday shift per month (4 hours)
Salary: 30,000 per annum
Please note that a valid driving licence is required for this role, as it entails moving vehicles.
Our client, a well-established organisation in their trade, is seeking a dedicated and organised Service Administrator to join their team. As a Service Administrator, you will be responsible for liaising with customers regarding completed work on vehicles, processing all administration, and handling warranty and contract claims.
Key Responsibilities:
- Communicate effectively with customers, ensuring a high level of customer satisfaction by addressing any inquiries or concerns promptly and professionally.
- Complete and process all necessary administrative tasks, ensuring accuracy and efficiency in maintaining records and documentation.
- Collaborate with different departments to ensure smooth workflow and timely completion of work in progress.
- Handle warranty and contract claims efficiently, following appropriate protocols and guidelines.
- Prepare and issue invoices to customers, ensuring accuracy in pricing and billing information.
Qualifications:
- Previous experience in a service administration role or similar capacity within the automotive industry is preferred.
- Excellent organisational and time management skills, with the ability to prioritise tasks effectively.
- Strong attention to detail and accuracy, ensuring all administrative processes are completed thoroughly.
- Proficient computer skills, including experience with MS Office Suite and database management.
- Exceptional interpersonal and communication skills, both written and verbal, with the ability to build and maintain strong customer relationships.
If you are a motivated and proactive individual with a passion for providing exceptional service, our client's organisation offers a supportive team environment and opportunities for growth. Join their team as a Service Administrator and contribute to their ongoing success. Apply now!
Office Angels are an equal opportunity employer and are acting as a recruitment agency for this vacancy.
Please be aware we receive a lot of applicants for our roles if you have not been contacted within the next 5 days of applying for this role on this occasion you have not been successful but please go to our website for more vacancies - (url removed).
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
