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Contract Manager - Repairs and Maintenance

Howells Recruitment
Posted a day ago, valid for a month
Location

Hastings, East Sussex TN35 4NH

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The position of Contracts Manager/Repairs Manager in Social Housing is based in Hastings and offers a salary of up to £58,000 plus a package.
  • The successful candidate will manage a team of Managers, Supervisors, and trades to deliver high-quality repairs services.
  • Key responsibilities include leading the reactive repairs and maintenance, ensuring properties meet housing standards, and enhancing resident satisfaction.
  • The role requires effective relationship management with stakeholders and handling escalated complaints, while also managing a maintenance budget.
  • Candidates should have relevant experience in a similar role, although the specific number of years required is not mentioned.

Contracts Manager/Repairs Manager - Social Housing

Up to 58k plus package - Permanent

Based in Hastings

Our client is an innovative, and award winning Social Housing Repairs & Maintenance Contractor who are looking for a Contract Manager to join their team based in Hastings. The key function of this role is to manage the team of Mangers, Supervisors and trades delivering the repairs service, ensuring a high quality and commercially focused service is delivered.

Key Responsibilities

Additional duties include:

  • To lead and ensure the efficient management of the reactive repairs and maintenance of our client's properties, ensuring these properties meet the required housing and quality standards, whilst maximising resident satisfaction and contributing to business performance and financial strength.
  • Ensure that all activities undertaken meet the client's business objectives, turnaround times and other key performance indicators and work/ quality standards. Develop and maintain procedures for responding quickly and effectively to complaints and enquiries from members and customers.
  • Maintain effective relationships with key stakeholders, clients, contractors and residents, whilst promoting and championing our client's values and standards at all times. Deal with escalations of complaints including disrepairs and Environmental Health Notices (EHN).
  • To effectively manage a maintenance budget and authorise spends up to agreed levels whilst maximising cost effectiveness and having regard for financial strength.
  • Ensure compliance of the day to day or void teams in respect of governance and adherence to the relevant statutory and regulatory provisions, including health & safety.

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.