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Our client is a well-established organisation currently seeking a dependable and enthusiastic individual with a dedication to quality and service to join their growing team in Welham Green as a Customer Service Administrator (Maternity Cover until Nov 2025).
Key Responsibilities:
- Processing and answering e-mails through a shared inbox
- Communicating with our trade account customers over the telephone (incoming & outgoing calls) when required
- Handling a variety of queries from customers and suppliers and finding solutions when required.
- Liaising and coordinating with suppliers and couriers
- Communicating with different internal departments, including the warehouse team
- Using supplier portals when required
- Preparing sales documents on internal system when required
Skills:
- Office experience, confident telephone/customer service skills
- Ability to manage own e-mails & prioritise workload
- Good work ethic, happy to get stuck in, a "finisher" (wants to get the job done)
- Comfortable going into warehouse when required.
Benefits
- On site subsidised canteen
- Pension
- Holiday
- Monday - Friday (4:30 pm finish on Friday)
- On-site Parking
- Discount on products
- Office based Role
Hue Recruitment Ltd is an independent recruitment agency specialising in permanent placements. We are dedicated to matching the right candidate with the right job consistently and take pride in delivering exceptional levels of Candidate Satisfaction.
Thank you for your interest in this role. Regrettably, due to the high volume of CVs we receive daily, we are unable to respond individually to each application. Rest assured, one of our experienced consultants will review your application within the next 5 days. If you do not hear from us within this timeframe, unfortunately, your application has not been successful on this occasion.
