Pertemps are looking for customer service advisors for short term cover for our client in Hatfield. We are looking for someone to cover for 2-3 weeks.Immediate Start!Monday to Friday8am - 5pm (can be flexible with shift times)£12 per hourResponsibilities-Chasing for ETAs-Act as the first point of contact for customers by dealing with a wide range of customer requests.-Provide high quality, responsive, efficient customer service and deal with customers enquiries to a high standard.-Develop and maintain good professional relationships with both internal and external customers.-Assign new shipments to carriers and monitor to ensure they are completed within agreed timelines.-Ensure POD's (Proof of Delivery) for each shipment are quality checked and signed off to meet customer requirements.-Manage and process a high volume of incoming emails and calls using the required software.-Provides support with key administrative tasks.
Back to searchCustomer Service Advisor
Pertemps Hemel Hempstead
Posted 9 days ago, valid for 10 days
Hatfield, Hertfordshire AL96DD, England
£20,000 - £24,000 per annum
Full Time
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Sonic Summary
- Pertemps is seeking customer service advisors for short-term cover in Hatfield, with an immediate start for a duration of 2-3 weeks.
- The position requires availability Monday to Friday from 8am to 5pm, with flexible shift times.
- The role offers a salary of £12 per hour and involves managing customer inquiries and maintaining professional relationships.
- Candidates should have experience in customer service to ensure high-quality support and efficient handling of requests.
- Responsibilities include monitoring shipments, quality checking Proof of Delivery, and processing a high volume of communications.
