Job Title: Customer Success Administrator Salary: £28,000 to £32,000 per annum Location: Hatfield Contract: Permanent, full-time Hours: Monday to Friday - 7.30am to 16.30pm COMPANY PROFILE Join a leading construction company that values its employees and fosters personal and professional growth. Work in modern, open-plan offices with a positive team environment. They are seeking a candidate with a customer-focused background and ideally, project coordination experience. You'll play a key role in managing materials, arranging deliveries, and providing project recommendations. If you're detail-oriented and proactive, this is the opportunity for you! SKILLS REQUIRED ·2+ years in an office based customer service role ·Excellent communication skills over the phone and email ·Good numeracy skills ·Strong IT skills, excellent working knowledge on Excel ·Full UK licence to get to the location DESIRABLE SKILLS ·Knowledge / experience in the construction industry ·Sales support experience ·Able to read and understand architect drawings and specifications ·Competent with ERP / CRM systems ·Previous project coordination experience RESPONSIBILITIES ·Provide excellent customer service and manage calls. ·Process orders, coordinate deliveries, and resolve queries. ·Support customers, sales, and team leader daily. ·Scale floor plans, coordinate designs, and recommend products. ·Manage suppliers, chase orders, and check stock availability. ·Handle invoicing, payments, discrepancies, and emails. ADDITIONAL INFORMATION ·25 days annual leave + bank holidays ·Christmas closure ·Workplace pension ·Parking on-site ·Modern offices ·Team events & socials Thank you for your interest in this vacancy, which is being advertised by Smart10 Recruitment Group, who are acting as an employment agency / business. Your application will be considered in competition with others and we will contact you within 3 working days if you have been shortlisted. Smart10 is a multi-award-winning specialist recruitment consultancy focused on the supply of temporary, contract and permanent placements across a select group of business sectors. In order to keep up to date and search for all our active jobs, please visit our website, like us on Facebook and follow us on Instagram or LinkedIn. Please refer to Smart10's Privacy Policy as to how we hold your data
Back to searchCustomer Success Administrator
Smart 10 ltd
Posted 9 hours ago, valid for 19 days
Hatfield, Hertfordshire AL96DD, England
£28,000 - £32,000 per annum
Full Time
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Sonic Summary
- The position available is for a Customer Success Administrator with a salary ranging from £28,000 to £32,000 per annum.
- This is a permanent, full-time role based in Hatfield, working Monday to Friday from 7.30am to 4.30pm.
- Candidates should have at least 2 years of experience in an office-based customer service role and possess excellent communication and IT skills.
- The role involves managing materials, coordinating deliveries, and providing project recommendations in a supportive team environment.
- Additional benefits include 25 days of annual leave, a workplace pension, and modern office facilities.
