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1st line support / help desk analyst

Metaskil Limited
Posted 15 days ago, valid for 25 days
Location

Hatfield, Hertfordshire AL96DD, England

Salary

£36,000 - £43,200 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • Our blue chip client based in Hatfield, Herts is seeking a 1st line Help Desk Engineer to join their service delivery team.
  • This is an on-site role requiring candidates to live within a sensible commuting distance of Hatfield.
  • The position is ideal for individuals with excellent customer-facing skills, as it involves handling first-level responses and tickets from customers.
  • Basic skills in Microsoft Office, Windows, and general PC usage are required, along with a passion for IT and a desire to grow in the field.
  • The starting salary for this role is £26,000, with opportunities for career progression within the team and organization.

Our blue chip client based in Hatfield, Herts is looking to recruit a 1st line Help Desk Engineer to support their busy service delivery team. This is an on-site role 5 days per week, candidates will need to live within sensible commuting distance of Hatfield.

The role will be perfect for someone with excellent customer facing skills, as you will be dealing with first level responses and tickets from both internal and external customers. Basic Microsoft Office, Windows and general PC skills are required, along with a passion for IT and a desire to build a career in Information Technology.

You will have excellent interpersonal skills, with good organisational abilities.

A starting salary of £26,000 is on offer for the right candidate, with the opportunity to progress within the team and business.

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.