IT Programme Manager

Job Title: Contract Consultant / Programme Manager

Location: Remote (with travel to multiple stakeholder sites for meetings)

Contract Duration: 3 months

Day Rate: 800+ per day

Job Description:

Impact:

As a Programme Manager in the client's UK projects, the successful candidate will be responsible for providing Programme Management consultative and delivery services that may include Business and Transformational activity. Engagements may be stand-alone or delivered within a Portfolio or Programme Management Office. The Programme Manager will lead assignments, being responsible for the business outcome and its overall success.

Assignment Scope May Include:

• Leading the delivery of large and complex change initiatives (formal Programmes and/or large/complex assignments)
• Programme Management consultative services e.g. development of business requirements, fixing troubled projects/programmes & maturity assessment

The Programme Manager will guide, motivate, and direct the customer's team and/or their team to achieve the agreed objectives. They are passionate about success and make a positive difference in the outcome of their assignment.

Team Collaboration:

• Part of the Portfolio and Programme Management Practice within Group Professional Services
• Line manager will be a Practice Manager from UK Projects
• Likely to lead a virtual and/or matrix Regional/Global team
• Engage with other areas within the company, including Sales Teams and Service Management
• Lead delivery across all areas of the company and possibly third-party providers and Customer Teams
• Engage and develop relationships with customers up to the CIO level, developing a deep understanding of the customer environment
• During assignments, may report to the responsible Sales Specialist, Account Manager or Service Director and lead the delivery to the Customer or act as a member of the Customer team (as part of a resource augmentation assignment)
• Work location will vary depending on the assignment, regular travel and on-site presence are expected

Core Responsibilities:

• Provide consultancy services or lead end-to-end transformation programmes and/or projects within the company or the customer organisation
• Shape strategy, design and delivery to ensure the Programme meets specific strategic objectives as part of the customer's wider Portfolio of Change
• Provide thought leadership to stakeholders, both internal and external, to maximise customer Return on Investment against the agreed assignment objectives and business case
• Understand and articulate to customers both what the company sells and delivers and have a good working knowledge of the technologies/solutions

Core Activities (Assignment Dependent):

• Define and implement programmes of change to deliver strategic objectives
• Act as the subject matter expert with customer and internal stakeholders to recommend and implement appropriate methodologies and assignment structures
• Drive a culture of accountability and improvement across all UK Projects resources and third parties working on the assignment
• Manage the assignment scope and understand the commercial baseline, supporting or leading the development, negotiation and agreement of the statement of work contract and any subsequent changes
• Produce, or manage the production of, Programme artefacts including those related to the customer business case and benefits realisation

How Success is Measured:

• Responsible for the successful delivery of assignments to the agreed financial baseline to meet (or exceed) the key performance indicators (KPIs)
• Measured based on customer satisfaction (internal and external), business growth and team engagement
• Personal objectives and development goals defined in a Personal Development Plan
• Active engagement in and significant contribution to UK Projects activities/initiatives to enable the continual development of UK Projects

Key Skills, Knowledge and Training Required:

• A strategic mindset, strong leadership, and a proven ability to lead large and complex cross-functional assignments
• Familiarity with current technologies and the ability to articulate the key benefits in line with the company's propositions
• A demonstrable track record of delivering complex, high-risk assignments and multiple successful programmes
• Ideally trained in project and programme management methodology, for example, MSP, P3M3, Prince2, Agile
• A good understanding of business strategy including the ability to use strategy tools and techniques such as SWOT, PESTLE etc.
• Experience to leverage knowledge of the customer and industry best practices to provide thought leadership, establishing long-term relationships built on trust and customer value
• An advanced level of commercial acumen
• Demonstrable leadership skills and personal gravitas at the CIO level
• A proven track record in assurance, governance, and business management
• Excellent interpersonal skills and ability to build and maintain relationships
• Ability to consciously cultivate a strong professional Personal Brand and reputation
• Able to apply a variety of influencing skills to enable the required outcomes for stakeholders and to enable positive assignment outcomes
• Ability to apply a variety of approaches including emotional intelligence with flexibility, to adapt personal style and approach to meet specific customer needs and to resolve conflicts
• Understand and be able to articulate the wider context of the assignment being led
• Ability to articulate the value of programme management to internal and external customers

Benefits:

• Competitive day rate of 800+ per day
• Opportunity to work with a diverse team and on exciting projects
• Flexibility of remote work with the chance to engage directly with stakeholders