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Do you have. . .
- Previous experience in the Parts department?
- Experience with volume work?
- Working within a team?
If your answers are YES… then this could be the role for you..
My client are looking for a Parts Adviser to join their growing team and become an integral part of our parts hub team. This role is ideal for someone with experience in a parts department, handling volume work, and thriving within a team environment. We are looking for individuals who are committed to delivering exceptional customer service and are eager to contribute to a team-centred workplace.
Day-to-day of the role:- Assist customers over the phone and at our front counter.
- Handle the lifting, movement, and location of parts within the warehouse daily.
- Work accurately on a computerised system to establish all customers’ needs for the correct required parts; diagnosing and recommending as appropriate.
- Engage in all aspects of the warehouse operations.
- Sell parts to both retail and wholesale customers.
- Deliver exceptional customer service to both external and internal customers.
- Assist in stock checks and maintain a strong working relationship with the manufacturer.
- Discuss relevant promotions and offers with customers.
- Commitment to working as part of a team.
- Excellent administrative skills.
- Knowledge of DMS/Stock Control systems.
- Ability to load and unload vehicles safely and accurately.
- A focus on achieving total customer satisfaction, both internally and externally.
- 30 days holiday per year (including Bank Holidays), increasing with length of service.
- Auto-enrolment Pension Scheme with employer contribution.
- Discounted Medical and Healthcare Schemes.
- Career development opportunities.
- Referral bonus, retail discounts, discounted days out, and more.
- Family & Friends Discounted Car Scheme.
- On-site Mental Health First Aiders.
- X2 basic salary Life Assurance.
- Uniform provided.
- Monday – Friday, 08:00am - 18:00pm (flexibility to be discussed with Manager at interview).
- Alternate Saturdays required, 08:00am - 13:00pm.
