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Field Support Engineer - Electro-mechanical
An exciting opportunity has arisen for a Field Support Engineer based in Loughborough, UK, to join a leading provider of precision machinery. As part of their continued growth, this company is seeking a dedicated Field Support Engineer to enhance their customer support and service operations.
This role involves extensive travel across the UK and internationally, providing installation, maintenance, and troubleshooting for their cutting-edge machinery. Reporting directly to the Service Manager, you will be at the forefront of ensuring customer satisfaction by maintaining optimal performance and reliability of their equipment. When not on-site with customers, you will support their production operations at their Loughborough facility.
Key responsibilities for the Field Support Engineer based out of Loughborough:
- Conduct installation, commissioning, troubleshooting, and maintenance of machinery at customer sites across the UK and internationally (Europe, US, Canada, Middle East, etc.).
- Perform routine inspections and preventive maintenance to ensure optimal performance and longevity of equipment.
- Diagnose and resolve technical issues through hands-on fault finding and electromechanical troubleshooting.
- Provide training to customers on the operation and maintenance of machinery.
- Collaborate closely with internal teams to report on-site activities, technical issues, and customer feedback.
Key skills/experience required for Field Support Engineer role based out of Loughborough.:
- Degree or equivalent qualification in Engineering (Electrical, Mechanical, or related fields)
- Proven experience in electromechanical systems, ideally gained through hands-on roles in manufacturing, maintenance, or service engineering.
- Strong troubleshooting skills with the ability to diagnose and resolve technical issues independently.
- Valid UK driving license with the ability to drive a hire van (age 25 or over for insurance purposes).
Apply now for the Field Support Engineer role by submitting your CV to Nick Drain at (url removed) or call (phone number removed).
