Back to search
We have a great opportunity for a dedicated and enthusiastic service co-ordinator to join the amazing team at our busy resource centre. If you are passionate about customer service, have great communication skills, and want to make a real difference to the local community, then we want to hear from you.
The role will be reporting to the Resource Manager, your duties will include:
- Taking calls from our trade operatives, clients, and residents.
- Liaising with operatives and residents regarding booked appointments.
- Assisting with the allocation of work to operatives on a daily basis, including providing response work to ensure appointment times are met.
- Working effectively with other departments to deliver excellent service.
- Updating and maintaining the company database with details of appointments and completed works.
- Ad hoc administration duties as and when required.
Skills/Qualities:
- Team player
- Excellent communication skills
- Flexible and can manage multiple tasks
- Strong administration/word-processing skills
- Attention to detail and accuracy
- Excellent planning and organisational skills
- Performs well in fast-paced environments
Details:
- Full-time, Permanent
- Monday to Friday
- 8.00 am – 5.00 pm
Education:
- A-Level or equivalent (preferred)
Experience:
- Customer service: 2 years (preferred)
- Data entry: 2 years (preferred)
- Telephone: 2 years (preferred)
Work Location:
- In person
Benefits:
- Additional leave
- Company events
- Company pension
- On-site parking
- Private medical insurance
- Company sick pay
- Discounted gym membership
