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Quality Engineer - Portsmouth - £45-£50k
Morson Talent are supporting one of our clients in the Portsmouth area with the recruitment of a Quality Engineer on a permanent contract.
The Quality Engineer will be required to develop and deploy quality processes to enhance the level of service to customers.
Key Objectives:
Ensure that the customer agreed SLA is met and exceeded with respect to the quality metrics.
Maximise efficiency in the process while guaranteeing the highest possible level of quality at the lowest cost of ownership to the business.
Develop a continuous improvement methodology approach and implement across the business unit using statistical techniques
Key benefits to the business:
Shared benefits of CI initiatives to other locations
Consistency of approach and measurement with respect to QPC monitoring and reporting
This will benefit clients by providing improvement in customer satisfaction, churn, and advocacy.
Improved co-operation and communication
Experience
Introducing and developing SPC to measure and manage the test, repair and refurbishment operation
Developing and delivering a KPI template for internal customer / supplier relationships
Developing and delivering a process and product FMEA
Expanding ISO9001 to underpin all activities through continual audit approach
Operational experience of TQM, Six Sigma, Kaizen and Lean manufacturing
Conversant with, and experience of
Industry standards of quality and reliability
Continuous improvement
Investigative techniques
Project management tools and techniques
Development of product hardware and software
Strategy
Develop strategy to deliver substantial improvements in the reliability of repaired products by driving improvement through the business based on
Results of process improvements
Development of objective testing methodology.
Deep dive data interrogation initiative
Lessons and input from current and prior initiatives
External references
To apply, or for more detail, please send over your latest CV to Steve Johnstone on (url removed).
This vacancy is being advertised by Morson Talent, part of the Morson Group. Morson are the largest technical recruitment business in the UK, offering a range of talent solutions to our blue-chip clients worldwide.
