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Customer Service Assistant

Interaction Recruitment
Posted 2 days ago, valid for 11 days
Location

Havant, Hampshire PO9, England

Salary

拢13 per hour

Contract type

Full Time

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Sonic Summary

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  • The role of Customer Service Assistant / Administrator is a temporary position with a strong likelihood of becoming permanent for the right candidate.
  • The position involves supporting the sales team through various administrative tasks, client communication, and reporting within a small, energetic team.
  • Key responsibilities include managing quotations, CRM management, and maintaining customer relationships, as well as providing aftercare services.
  • Candidates should possess excellent attention to detail, strong communication skills, and a friendly, can-do attitude, with proficiency in Microsoft Office.
  • The role offers a salary of 拢13 per hour and requires a minimum of 1 year of relevant experience.

Customer Service Assistant / Administrator



This is a temporary role but VERY likelty to turn into a permanent position for the right candidate.



About the Role

Working within a small team environment, you'll play a key office support role undertaking diverse responsibilities to support the sales team in their daily/weekly actions, including administration, communication, client liaison and reporting.

This is a new role driven by my clients high growth rate and expanding global presence. You will join a Sales and Marketing team with an informal style who require an energetic, motivated individual to join their growing team.



Key Duties Include

路 Manage and maintain an effective and efficient organisational system for quotations, correspondence and communications.

路 Support the Sales team by providing key back-office duties including CRM Management, Pricing, Trade Show Administration and ad-hoc requests.

路 Carefully check the completeness of each quotation/CRM entry.

路 Build and maintain strong relationships with key customers and resellers.

路 Provide after care services e.g. processing warranty claims and replacement parts.

路 Help to keep resources that support the Sales process complete and up-to-date.



About You

路 Enthusiastic, friendly and happy to get stuck into any task

路 Excellent attention to detail and ability to prioritise workload

路 Strong can-do attitude and customer service ethos

路 Excellent communication skills with customers and colleagues

路 PC literate with a strong knowledge of Microsoft Office products

路 Highly numerate with a business acumen

路 A high standard of written and verbal English language skills

路 Ability to identify and implement improvements to working processes

路 A clean UK driving licence (preferred but not essential)

路 Valid passport & willingness to travel on occasions



Hours are 8am to 5pm. 拢13 per hour.



Please apply within or contact Paul Marriott at Interaction Recruitment - Portsmouth (phone number removed)

INDPM

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