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- Assisting with the booking in of Service visits
- Receive calls from trade operatives. and assist them with their enquiries
- Receiving enquiries from clients who wish to book in services
- Placing material orders through the system
- Upload requests for jobs to be completed
- Manage the diaries of a team of trades people
- Work closely with the Accounts Team to create weekly reports, gain authorisation from mangers for payments, input invoices.
- Resolve any queries/issues.
- General administration duties; photocopying, maintaining records and telephone answering.
- Will have previous telephone customer service skills and experience
- Strong communication skills
- Excellent administration/data inputting skills
- Will be fully competent in using Microsoft Word and Excel
- Problem solving ability
- Excellent organisational/time management skills
- Demonstrate attention to detail and accuracy at all times
- Ability to work under pressure to strict deadlines
