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Customer Service Advisor

Just Recruitment Group
Posted 8 hours ago, valid for 21 days
Location

Haverhill, Suffolk CB9, England

Salary

£12 per hour

Contract type

Part Time

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Sonic Summary

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  • Eden Recruitment Solutions Ltd T/A Just Temps is seeking a Customer Service Advisor for a temporary-to-permanent position in Haverhill, Suffolk.
  • Candidates should have experience in customer service, administration, or sales, and be comfortable using Microsoft Office, particularly Excel and Word.
  • The role involves managing customer inquiries, processing orders, maintaining records, and providing in-person assistance as needed.
  • The position offers a competitive salary and benefits, with opportunities for career development within a supportive team environment.
  • Flexible working hours vary seasonally, with Monday to Friday shifts from 9:00 AM to 5:00 PM from September to February, and 8-hour shifts from 8:00 AM to 6:00 PM from March to August.
Eden Recruitment Solutions Ltd T/A Just Temps are currently seeking a Customer Service Advisor for our client based in Haverhill, Suffolk.

Join Our Client's Team in Haverhill as a Customer Service Advisor!
Temporary to Permanent Position - Offered by Just Temps Recruitment

Are you passionate about delivering outstanding customer service? Do you enjoy working in a fast-paced, supportive environment? Just Temps is recruiting for an enthusiastic and customer-focused individual to join our client's team in Haverhill on a temporary-to-permanent basis. If you're ready to make a difference, we want to hear from you!

Why You'll Love This Opportunity:

*Temp-to-perm role - Start with a temporary position and have the chance to secure a permanent role!
*Exciting and varied shifts - Your schedule will change seasonally, so no two days are the same!
*Supportive, friendly team environment - Work alongside a team that values collaboration and customer satisfaction.
*Career development - The chance to grow and advance within a thriving company.

Hours of Work:
*Sept-Feb: Monday to Friday, 9:00 AM - 5:00 PM
*Mar-Aug: 8-hour shifts between 8:00 AM - 6:00 PM (shift patterns may vary), including Saturdays and bank holidays on a rotational basis.

Key Responsibilities:

*Customer Service Excellence: Manage customer inquiries via phone, email, and online chat, ensuring each interaction is smooth and positive.
*Order Management: Process orders accurately and provide customers with timely delivery updates.
*Data & Reporting: Maintain accurate records in Excel and generate reports when needed.
*Team Coordination: Work closely with the transport team to ensure smooth delivery operations.
*In-person Assistance: Provide face-to-face customer service when needed to enhance the overall experience.

What We're Looking For:

*Experience in customer service, administration, or sales is a plus.
*Comfortable using Microsoft Office, especially Excel and Word.
*Detail-oriented with excellent organisational abilities.
*Able to thrive under pressure with a proactive, can-do attitude.

What's In It for You:

*Competitive salary and benefits.
*A dynamic role with opportunities for growth.
*A chance to become part of a permanent team after the probation period.
*A friendly, engaging environment where you're valued and supported.

Ready to Join Us?

Apply today through Just Temps and take the next step toward a rewarding career with our client in Haverhill. We can't wait to meet you!

Eden Recruitment Solutions Ltd T/A Just Temps acting as an Employment Business for the supply of Temporary Staff

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