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- Proficiency in Microsoft Office (Word, Excel, Outlook) and business operating systems; willingness to learn new tools.
- Strong data analysis and reporting skills, with meticulous attention to detail.
- Understanding of store operations is a plus but not essential.
- Highly organised, with the ability to prioritise tasks and meet deadlines.
- Exceptional integrity and discretion when handling confidential information.
- Team-oriented mindset and a flexible approach to work.
- Retail experience desired but not essential
- Staff Hours Management: Maintain accuracy of clocking-in systems and provide analysis to the Divisional Manager.
- Training: Lead D365 system training for new starters to ensure proficiency in stock and sales order processes.
- Promotional and Pricing Calendar: Manage the calendar for brand and outlet stores, ensuring up-to-date accuracy.
- Data Analysis: Collate and analyse weekly sales reports using BI tools.
- Inventory Management: Generate stock orders to optimise excess stock sell-through.
- Compliance Oversight: Update H&S documentation and ensure store operating policies and T&Cs are accurate.
- Customer Liaison: Handle escalated customer issues, collaborating with stakeholders to achieve resolutions.
- POS Audits: Monitor and manage quarterly audits for all stores.
- General Support: Provide additional administrative support as required by the Divisional Manager.
- Opportunity to work in a collaborative and innovative environment.
- A chance to contribute to the success of a globally recognised brand.
- Competitive salary and benefits.
