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*The Opportunity *
Working for a global logistics specialist out of their brand new Lhr facility, huge scope & opportunity to progress your career with an industry leader. We need an experienced air import operations specialist who has the drive & ambition to take their career to the next level.
What you will bring:
• The ideal candidate will have proven air import experience
• The ideal candidate will be proficient in export and/or import Customs clearance entry preparation and submission.
• A good understanding of customer service excellence accompanied by an alert & professional telephone manner.
• Air DG trained would be an advantage, if not training will be provided.
• Execute job activity in accordance with the global freight forwarding operating process.
• Be compliant to all internal & external governance.
• Assist with account start-up. Liaison with sales to ensure required documentation/information needed for the SOP are provided.
• Monitor/audit files weekly for compliance of estimate input, profit margin setting and timely invoicing.
• Assist clients in their day-by-day requests related to export/import documentation in order to ensure proper execution to the transportation files.
• Shipment irregularity handling, address and resolve as needed.
• Provide clients with complete Flight details in order to ensure proper flow in information is guaranteed.
• Liaise with Airlines in order to procure the best possible solutions (capacity and cost) to be utilized upon execution of transportation files.
• Customer quotations to be prepared & executed in a timely manner.
• Liaise with our internal Network and external Partner Agents in order to guarantee the best possible service assistance.
• Act quickly upon possible emergency situations that may arise within the life of an Air file
• Network with your fellow Operations colleagues to ensure proper support is given in case of workflow overload.
• Maintain customer reports as required.
Package
A very attractive salary is on offer for the right individual. Get in touch asap to find out more!
