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- Location: Hayes, Middlesex
- 9mth FTC
We are seeking an Accounts Receivable Assistant to provide essential administrative and financial support within our team. This role involves ensuring that invoicing and remittance processes are conducted efficiently, accurately, and within established timescales. The ideal candidate will have experience in accounts receivable and possess strong communication and IT skills.
Day-to-day of the role:- Process a high volume of automatic invoice batches daily.
- Handle daily customer refunds and prepare all backup working papers.
- Investigate invoice discrepancies with various departments and stores.
- Create manual invoice/credit note forms for corrections and send for approval.
- Manage the direct customer ledger, investigate discrepancies, and resolve issues.
- Ensure timely dispatch of invoices, credit notes, and statements to customers.
- Post and allocate customer receipts in accordance with remittances.
- Address customer-related queries both externally and internally via phone and email.
- Complete daily procedures and provide support within the AR department as needed.
- Previous experience in accounts receivable.
- Proficient in IT skills including Word, Outlook, and Excel. Knowledge of Microsoft Dynamics 365 is preferred.
- Excellent time management, prioritisation, and multitasking skills.
- Ability to work calmly under pressure and possess problem-solving skills.
- Self-starter, team player, dedicated, and committed.
- Good listening skills to understand the needs of customers, staff, and the business.
- Confidence, patience, and politeness, especially when dealing with challenging situations.
