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Customer Service Executive

Customer Service Executive

Burton Bolton & Rose Recruitment Services Limited

Posted 2 days ago, valid for 5 days

Hayes, Greater London UB3 3JH

Full Time

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Sonic Summary

A prestigious organization in Hayes, Middlesex is seeking a Customer Service Executive with a salary of £26,500 plus benefits including pension and parking.
The role involves providing comprehensive support in the Customer Service Department and managing day-to-day activities.
Candidates will handle customer inquiries, input orders, track deliveries, and resolve any delivery issues with external contractors.
Maintaining the CRM database and coordinating marketing literature and product samples are also key responsibilities of the position.
Applicants should have relevant experience, although the specific number of years required is not mentioned.

Customer Service Executive

Hayes, Middlesex

£26,500 + Pension + Parking

This is a first class opportunity for an energetic Customer Service Executive to join a prestigious local organisation where there will be plenty of opportunity to progress, you will be joining a very successful team of people who like to have fun!!

Some of your duties will include:

- Providing all round support in the Customer Service Department and assisting with day to day activities

- Dealing with customer enquiries and ensuring a high level of service is provided at all times

- Inputting customer orders onto the computer system and tracking progress through to successful delivery

- Investigating any delivery issues that occur liaising with external delivery contractors

- Sending out regular sales and marketing literature and co-ordinating the delivery of product samples when required

- Maintaining the CRM customer database system and updating information held on a daily basis

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