- Onboard new customers and update relevant systems.
- Maintain and update fixed net prices from sales quotations and company price files.
- Create customer discounts promptly.
- Load price increases and updates into SAP.
- Manage the rebate and settlement process, including creating and paying agreements.
- Handle vendor claim backs and open book rebates.
- Ensure customer data is accurate, complete, and up to date in systems.
- Perform regular audits and data cleansing of customer pricing to ensure data integrity and compliance with company standards.
- Collaborate with internal teams to validate and update customer records as necessary.
- Assist the finance team with customer invoicing by ensuring all relevant customer data is available and accurate.
- Perform month-end and year-end closing activities related to customer data.
- Provide month-end reports to customers and update data on customer portals.
- Resolve discrepancies or errors in customer financial records, collaborating with cross-functional teams to investigate and resolve issues promptly.
- Generate regular reports related to customer data and financial transactions to assist the finance team in decision-making.
- Provide insights into customer payment behaviours, trends, and financial risk factors.
- Assist in preparing data for audits, working closely with external auditors during financial reviews.
- Ensure customer data is managed in accordance with GDPR and other regional data protection regulations.
- Follow company policies and procedures related to data entry, validation, and security.
- Contribute to continuous improvement initiatives by identifying inefficiencies in customer data management processes and suggesting solutions.
- Proficient in Microsoft Excel and experienced with SAP S4 HANA and Salesforce.
- Strong understanding of data governance, data management best practices, and financial systems.
- Strong attention to detail with a high degree of accuracy.
- Excellent organisational and time-management skills, with the ability to handle multiple tasks and meet deadlines.
- Flexible and adaptable to changing priorities and demands in a dynamic environment.
- Proven experience in data administration, preferably within a financial or accounting environment.
- Strong communication skills with the ability to collaborate across different teams and regions.
- Proactive and self-motivated, with the ability to work independently and as part of a team.
- Problem-solving mindset, capable of identifying issues and offering practical solutions.