Back to search
Freightserve recruitment are looking for a Export Customer Service Agent to work a 4 days on 4 days off shift for a major Freight Forwarder. The company is based in the Hayes, Middlesex area.
Job Description:-
- Liaise with overseas partners to arrange collections and deliveries.
- Organise and plan flight schedules.
- Ensure responsibility for all client key performance indicators and requirements are met.
- Accurately complete all types of customs paperwork, shipping documents within the agreed deadlines.
- Responsible for financials for each job including costings and invoices and manage daily, liaising with internal departments.
- Ensure company financial regulations are followed and that the correct are raised as necessary.
- To ensure all distribution and warehouse related matters are carried out in accordance with the import and export procedures.
- Mentor and support colleagues within the team.
- Ensure all queries are acted upon immediately and where necessary escalated.
- Adhere to Aviation Security and the company’s security procedures.
- Be cross trained so that you can provide cover for other team members.
- Work with the team to continually improve processes and business performance.
- Any other duties as required by management for the smooth and efficient operation of the department.
Working hours are 4 days on 4 days off 7am - 7pm
As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry.
