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Titan are currently working with a Freight Forwarder based in Hayes who are looking for an Export Operatorto join their team
The company offers a great working environment, hybrid working availabe, working hours are Monday to Friday, 9am - 530pm
This role requires similar experience of working within a busy Freight Forwarding environment and a good understanding of the necessary processes and documentation.
Role responsibilities -
- Planning and arrangement of international consignments according to client instructions and requirements
- End to end freight forwarding
- Liaising with shipping lines, hauliersand partners to arrange shipments
- Confirming quotes, pricing and timelines with clients for shipments
- Completion of all customs entries and all other associated documentation
- Tracking all shipments and notifying clients of any changes to timings of cargo arriving
- Ensure all enquiries or other communications are actioned promptly and efficiently
- Provide professional handling of any customer complaints
Requirements -
- Knowledge and understanding of Air freight
- Good communication skills, both verbal & written
- Friendly, calm and professional manner
- Accustomed to working to fixed deadlines and under pressure
- Enthusiastic, flexible and self-motivated
- Well organised with the ability to work closely with internal departments
To apply, please send us your most up to date CV, detailing your relevant experience and we will call you back to discuss the position in more detail.
