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Order Management Specialist 11 month contract

Order Management Specialist 11 month contract

Parkside Office Professional

Posted 7 hours ago, valid for 25 days

Hayes, Greater London UB3 3JH

Full Time

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Sonic Summary

The Order Management Specialist position is an 11-month contract based in Hayes, offering a salary of £30,000 plus benefits.
Candidates should have experience in order processing and excellent customer service skills.
Key responsibilities include processing consumer orders, managing out-of-stock items, and handling customer inquiries.
The ideal candidate should possess strong communication skills, attention to detail, and the ability to manage multiple tasks effectively.
This role requires a proactive approach to problem-solving and the ability to work both independently and as part of a team.

Expeience of order processing
Excellent Customer Service skills

Order Management Specialist (11 month contract)?? Location: Hayes (Office-Based)?? Salary: £30,000 + BenefitsAre you a detail-oriented and organised professional with a passion for customer service? We are looking for an Order Management Specialist to join a team in Hayes. This role is essential in ensuring a smooth order process, from the moment an order is placed to its final delivery.Key Responsibilities:?? Processing consumer orders, including small and large items?? Providing PODs and tracking information?? Managing out-of-stock items and maintaining the open order book?? Handling customer inquiries via phone and chat?? Troubleshooting and resolving customer issues efficiently?? Maintaining accurate records and notes on D365?? Coordinating with internal departments for seamless operations?? Supporting the team by cross-training and covering key functions?? Managing sales and stock take calendars?? Chasing deliveries and ensuring timely fulfillment?? Processing and managing affiliate ordersWhat We’re Looking For:? Excellent administration skills and attention to detail? Strong verbal and written communication skills? Ability to work independently and within a team? Adaptability and a proactive approach to problem-solving? Experience in customer service or order management is preferred? Ability to manage multiple tasks and prioritise effectively? Hours: 40 hours per week, Monday to Sunday, covering shifts between 08:00 – 19:00.This is a fantastic opportunity to join a dynamic team and make a real impact. If you’re ready to take the next step in your career, apply today! ??

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Order Management Specialist 11 month contract

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