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Come and join DHL Global Forwarding! A world-renowned company who are consistently recognised as a top employer with fantastic career prospects.
37.5 hours per week | Mon Fri | 09:00 to 17:30 | Hayes, London
You will play a significant role in leading a team of two Air Freight Forwarding Agents, overseeing end-to-end Air freight operations with a specialised focus on perishable goods logistics.
This is an excellent opportunity to advance your supervisory skills, where youll play a crucial role in developing your team, driving performance, and delivering exceptional service to our customers. You will report directly to our Operations Manager.
You will receive:
- A competitive annual salary
- 25 days holiday plus bank holidays
- Pension scheme - up to 8% employer contribution
- Enhanced maternity/paternity/adoption leave
- Support with self-development and career opportunities
- Reward & Recognition awards
- Charity and volunteering support through DHL Foundation
Your role as an Air Freight Team Leader:
- Coordinate the movement of perishable goods within air freight, ensuring compliance with customer SOPs, temperature requirements, UK GDP regulations, and Customs Compliance
- Manage and build customer relationships, liaise with carriers, handling agents, transport, warehouse teams, and overseas offices to resolve issues and ensure smooth shipment planning
- Utilise the CargoWise system for shipment management, milestone tracking, and KPI measurement, ensuring accurate job file completion
- Utilise your leadership skills to support team development, leading team briefings and conducting staff training when required
About you - you will have:
- Previous Air Freight experience with knowledge of export operations
- Proven experience as a supervisor or team leader, with the ability to lead a small team
- Experience of HMRC procedures (knowledge of CDS)
- An understanding of shipping within the perishable goods industry (desirable)
- A high attention to detail with the ability to prioritise and efficiently manage workload
- Experience in a fast-paced office environment with excellent customer relations skills
CLICK APPLY and someone from our recruitment team will be in touch. Everyone will receive a response!
