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Credit Controller

Grafton Banks Limited
Posted 3 days ago, valid for 7 days
Location

Haywards Heath, West Sussex RH16 1XP, England

Salary

£30,000 - £36,000 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • Grafton Banks Finance is seeking a Credit Controller for a full-time permanent role based in Haywards Heath, West Sussex, offering hybrid work arrangements of three days in the office and two days from home.
  • The successful candidate should possess proven Credit Control experience in both B2B and B2C environments, ideally at a senior level, with a focus on international customers.
  • Key responsibilities include managing company debts, daily banking, allocating payments, and producing financial statements, while also supporting process improvements.
  • Excellent communication and IT skills, particularly in Excel and accounting software, are essential for building relationships and meeting tight deadlines.
  • The role offers a competitive salary and benefits package, making it an excellent opportunity to join a growing, forward-thinking organization.

Grafton Banks Finance are working with a growing organisation based in Haywards Heath, West Sussex to recruit a Credit Controller on a full-time permanent basis. Working Hybrid 3 days in office and 2 days from home. Reporting into the Head of Finance and working in a small friendly team you will be responsible for the efficient and effective management of the companies debts and cash flow management.  

Duties and Responsibilities will include:

  • Supporting the business with chasing payments and building relationships via email and phone
  • Daily banking
  • Allocating monies received
  • Responding to emails
  • Producing statements or receipts
  • Following up on payment plans, and updating where appropriate
  • Run weekly Debtors Reports ensuring it is kept up to date with detailed information.
  • Support all entities credit control with escalation process as required.
  • Oversee the refundable deposit process.
  • Ensuring deposit charges are recorded on the account.
  • Obtaining bank details and processing or approving refund payments
  • Reconciling refundable deposits
  • Supporting the business with process improvements and development ideas
  • Ad hoc cover during holiday and sickness
  • Multi- National entities – chasing payments multi-currency.
  • Manage key agent accounts.
  • Producing statements or receipts
  • Processing commission, bonus, and incentive payments
  • Develop and maintain strong stakeholder relationships.

The successful candidate will have proven Credit Control experience with both B2B ( Business to Business)  and B2C (Business to Consumer). Ideally Senior Credit Control/ management level. Experience of working with international customers. You will have need to have excellent communication skills to build relationships to chase payments successfully. Excellent IT skills including Excel and accounting software packages. You will need to be able to work in a team and sole charge and work to tight deadlines within the payment plans.

For your experience you will be rewarded with a competitive salary and benefits package. This is an excellent job opportunity to join a growing, forward-thinking company. Hybrid working is on offer.

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.