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Reed Accountancy are currently assisting a growing organisation in the Haywards Heath area in the recruitment of a Credit Controller. Initially this role is a 3-month temporary role, however, could be extended or even made permanent for the correct candidate.Â
Day-to-day of the role:
- Contact customers via telephone, email, and text to address overdue payments.
- Generate and process reminder letters and negotiate payment plans to facilitate timely debt recovery.
- Process payment and direct debit runs, ensuring accuracy in transactions.
- Allocate payments onto the ledger accurately and efficiently.
- Implement restrictions on customer’s services when payments are overdue as per company policy.
- Upsell existing products where appropriate, enhancing customer engagement and satisfaction.
Required Skills & Qualifications:
- Calm and clear telephone manner, with the ability to communicate effectively with both colleagues and customers.
- Strong listening skills, with the capacity to empathise, understand customer situations, and clearly explain processes.
- Excellent administrative skills coupled with a high level of attention to detail.
- Assertive personality and the ability to work well under pressure.
An excellent opportunity to join this ever evolving client in the local area so don’t delay apply now!
