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Housing Officer

Niyaa People Ltd
Posted a day ago, valid for 23 days
Location

Heads Hill, Berkshire RG19 8EW, England

Salary

£32,000 - £35,000 per annum

Contract type

Full Time

Retirement Plan

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Sonic Summary

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  • We are seeking a Housing Officer to join our client's Customer Service team on a permanent basis.
  • Candidates should have previous experience in delivering housing management services and case management.
  • The role requires experience in triaging complex housing queries and collaborating with stakeholders.
  • The position offers a salary based on experience, along with 25 days of holiday and a generous pension scheme.
  • Hybrid working is available, with 2 days in the office and 3 days working from home.
We are currently working with one of our long standing clients to onboard a Housing Officer to join their Customer Service team on a permanent basis.

The requirements for this Housing Officer role are:

  • Previous experience of delivering a range of housing management services including safeguarding, anti-social behaviour and tenancy breaches as well as the ability to oversee and work on case management
  • Experience triaging complex housing queries that come in, making sure you are responding to the customer's needs
  • Experience of working collaboratively with internal and external stakeholders
  • The ability to problem solve and recognise when there's a risk

The benefits of this Housing Officer role:

  • Salary of (phone number removed) DOE.
  • 25 Days Holiday + Bank Holidays
  • Generous pension scheme of up to 12%
  • Hybrid working (2 days in the office, 3 days WFH)

If this role is of interest and you feel your experience matches the requirements to be a successful Housing Officer, we want to hear from you. Please apply with your updated CV and we will be in touch with you.

Alternatively, if you believe this role is not suitable to you but you know someone who might be interested, please feel free to send them these details.

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