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Customer Sales Advisor

Talk Staff
Posted 17 days ago, valid for 5 days
Location

Heanor, Derbyshire DE75 7EQ

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • Our client is seeking a Customer Sales Advisor with a passion for cars and strong communication skills.
  • Candidates must have a minimum of 1-2 years of experience in a customer service or telephone sales role.
  • The salary for this position ranges from £24,000 to £25,000 per annum, depending on experience.
  • Responsibilities include managing calls, upselling products, and liaising with technical staff.
  • The role offers Monday to Friday working hours, 24 days of holiday plus 8 bank holidays, and opportunities for development.

Do you have an interest in cars and love speaking with people? Our client has got a fantastic opportunity for a Customer Sales Advisor to join their team and help their customers solve their car troubles!

Our client is looking for someone with proven experience in a telephone sales or customer service role.

To be considered for the role, you’ll require the following essentials:

  • A minimum of 1-2 years’ experience within a customer services/sales role
  • Excellent internal and external communication
  • Proficient in MS Office
  • Attention to detail
  • Excellent telephone manner
  • An interest in cars is advantageous

Within this position, you’ll also be:

  • Managing inbound & outbound calls
  • Spotting opportunities to upsell products & services for maximising sales
  • Handling live chat enquiries online with confidence
  • Providing accurate information to customers, whether over the phone or in person
  • Updating customer records and our internal database as needed
  • Creating invoices, proformas, and credit notes
  • Generating courier labels for outbound & inbound deliveries
  • Liaising effectively with our internal technical team
  • Acting as the vital link between customers and technical staff

Salary & Working Hours

  • Salary is £24,00 – £25,000 per annum, dependant on experience
  • Working hours are Monday – Friday, 9am – 5.30pm
  • 24 days holiday plus 8 bank holidays
  • Team building outings
  • Development & training opportunities

Talk Staff Recruitment is an established division of Talk Staff Group and works with companies throughout the East Midlands and UK with roles including many areas such as: Accountancy & Finance, Human Resources, Marketing, Contact Centre and Office Support.

Talk Staff Recruitment act as an Recruitment Agency in relation to this vacancy.

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.