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Business Support Trainer Business Administration and Customer Service

Pertemps Newcastle & Gateshead
Posted 20 days ago, valid for 6 days
Location

Hebburn, Tyne and Wear NE31 2SL, England

Salary

£25,000 - £30,000 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The position is for a Business Support Trainer specializing in Business Administration and Customer Service, located in Hebburn with travel across the North East.
  • The role requires candidates to have a full teaching qualification and an assessor award, along with experience in online learning and assessment platforms.
  • Candidates should possess at least two years of relevant experience in teaching or training, and must be flexible with travel requirements.
  • The salary for this permanent, full-time position is competitive, although the exact figure is not specified in the job listing.
  • Interested applicants can contact Natasha Masters at Pertemps Newcastle for more information.
Business Support Trainer (Business Administration and Customer Service)Hebburn with travel across the North EastPermanent, full timePertemps are thrilled to be working with a "Good" rated Ofsted training provider based in the North East. We are looking for a dedicated and experienced Business Support Trainer to contribute to the growth and development of the current learners on programme.The responsibilities of the Business Support Trainer
  • Plan and deliver quality teaching and learning sessions, both classroom and remote, to apprentices working towards their Customer Service and Business Administration qualifications.
  • Provide constructive feedback offering advice and support to meet and exceed the required standard for End Point Assessment.
  • Observe learners in their place of work and/or remotely, to gather quality evidence towards their apprenticeship standard.
  • Review and assess portfolios of evidence using the e-portfolio system.
  • Organise and maintain documentation on learners' progress.
  • Support, advise and motivate learners to achieve distinction at EPA.
  • Uphold procedures to Safeguarding learners, reporting appropriately, and ensuring Prevent Duty is upheld.
  • Provide a high level of customer service to all learners and parties contacting the business.
The qualifications/requirements of the Business Support Trainer:
  • Hold a full teaching qualification: PGCE, PCET, DTLLS
  • Recognised Assessor award: A1, TAQA or CAVA
  • Experience of online learning and assessment platforms.
  • Understand different learning styles and how to differentiate through various teaching methods.
  • Be able to motivate self and learners.
  • Full, clean driving licence and use of a vehicle must be flexible with travel. (Business insurance is compulsory)
For more information, please contact Natasha Masters at Pertemps Newcastle

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.