SonicJobs Logo
Left arrow iconBack to search

Customer Service Administrator

MTrec Recruitment
Posted 17 days ago, valid for 11 days
Location

Hebburn, Tyne and Wear NE31 2SL, England

Salary

£18,000 - £25,000 per annum

info
Contract type

Part Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

info
  • The job is for a Customer Service Administrator at an established company in Hebburn, offering a temporary to permanent position.
  • Candidates should have good written and verbal communication skills, attention to detail, and the ability to work under pressure.
  • Experience with Sage 50 is advantageous, alongside excellent proficiency in Microsoft Office packages.
  • The role involves managing customer queries, processing orders, liaising with suppliers, and maintaining various logs.
  • Salary details are not provided, but candidates should ideally have prior experience in a similar role.

Rewards and Benefits on Offer;

  • Temporary to permanent role
  • Superb company culture
  • Immediate start
  • Varied and interesting role
  • Friendly working team environment

MTrec’s New Opportunity

Our client is an established and successful company based in Hebburn. They are currently looking for a Customer Service Administrator to join their team on a temporary to permanent basis. If you are interested and meet the person specification of the job role, please apply below.

The Job You’ll be Doing;

  • Providing excellent customer service when dealing with customer calls, requests and queries
  • Managing order confirmation processes with customers
  • Liaising with carriers to arrange timely collection of goods
  • Generating all necessary paperwork
  • Maintaining a transport log for arranged shipments
  • Receive, review and evaluate requisitions for materials, suppliers, services and equipment
  • Processing and issuing purchase orders
  • Chasing suppliers for outstanding orders
  • Researching and identifying new products and suppliers, negotiating prices and agreeing contracts
  • Assessing tenders from potential suppliers and liaising with them
  • Matching and coding sales invoices
  • Releasing supplier invoices for payments
  • Administering various logs
  • General filing of paperwork
  • Controlling office stationary stock
  • Managing incoming and outgoing post

About You;

  • Have good written and verbal communication skills
  • Be able to communicate effectively with internal and external customers
  • Have an excellent attention to detail, with data entry ability
  • Experience with Sage 50 would be advantageous
  • Excellent computer proficiency, particularly Microsoft Office packages
  • Have the ability to work under pressure and meet deadlines
  • Provide exemplary customer service and maintain a positive attitude
  • Be able to work independently and carry out assignments to completion

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.