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Customer Service Administrator

MTrec Recruitment
Posted 2 days ago, valid for 20 days
Location

Hebburn, Tyne and Wear NE31 2SL, England

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The company in Hebburn is seeking a Customer Service Administrator for a temporary to permanent role with an immediate start.
  • Candidates should have experience in customer service and possess strong communication skills, with attention to detail and proficiency in Microsoft Office.
  • The role involves managing customer calls, processing orders, liaising with suppliers, and maintaining various logs and paperwork.
  • Experience with Sage 50 is advantageous, and the position offers a friendly working team environment and a superb company culture.
  • Salary details are not specified, but candidates are encouraged to apply if they meet the job requirements.

Rewards and Benefits on Offer;

  • Temporary to permanent role
  • Superb company culture
  • Immediate start
  • Varied and interesting role
  • Friendly working team environment

MTrec’s New Opportunity

Our client is an established and successful company based in Hebburn. They are currently looking for a Customer Service Administrator to join their team on a temporary to permanent basis. If you are interested and meet the person specification of the job role, please apply below.

The Job You’ll be Doing;

  • Providing excellent customer service when dealing with customer calls, requests, and queries
  • Managing order confirmation processes with customer
  • Liaising with carriers to arrange timely collection of goods
  • Generating all necessary paperwork
  • Maintaining a transport log for arranged shipments
  • Receive, review and evaluate requisitions for materials, suppliers, services and equipment
  • Processing and issuing purchase orders
  • Chasing suppliers for outstanding orders
  • Researching and identifying new products and suppliers, negotiating prices and agreeing contracts
  • Assessing tenders from potential suppliers and liaising with them
  • Matching and coding sales invoices
  • Releasing supplier invoices for payments
  • Administering various logs
  • General filing of paperwork
  • Controlling office stationery stock
  • Managing incoming and outgoing post

About You;

  • Have good written and verbal communication skills
  • Be able to communicate effectively with internal and external customers
  • Have an excellent attention to detail, with data entry ability
  • Experience with Sage 50 would be advantageous
  • Excellent computer proficiency, particularly Microsoft Office packages
  • Have the ability to work under pressure and meet deadlines
  • Provide exemplary customer service and maintain a positive attitude
  • Be able to work independently and carry out assignments to completion

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.