Quality Assurance Manager
Competitive salary based on skills and experience
Liversedge WF15 6RA
Full time, Permanent
Purpose of role:
- To ensure that the processes on site at Vitrition are consistently carried out in compliance with the requirements of the Quality Management System.
- To ensure that products manufactured and packed by Vitrition are safe and legal and in compliance with the product specification.
- To assist in the proactive development of the Quality Management system ensuring opportunities for continual improvement are identified, investigated and, where relevant, implemented.
Key Responsibilities
- To develop and manage the Quality Management System.
- To continually develop and manage the Vitrition site operations against those documented in the Quality Management System reporting on areas of compliance, non-compliance and to identify areas of improvement.
- To positively manage the QA team, leading by example and creating a multi skilled efficient Quality team.
- To inspect and sign off completed works order documentation ensuring products manufactured and packed on site comply with the agreed specification.
- To manage the internal audit schedule, ensuring all scheduled audits are completed in line with the designated frequency, ensuring audits are documented and that any corrective actions are closed out efficiently.
- To manage each quality incident of consumer complaints, non-conformance, deviation, ensuring each incident is fully investigated. To maintain the complaints files and complete trend analysis, communicating findings to key personnel.
- To explore opportunities for continuous improvement.
- To lead the HACCP team working with the team to manage all quality and critical control points.
- To work with the Production Manager to develop a culture that is committed to continual improvement.
- To maintain and build customer confidence in the Quality of Vitrition product and process.
KPI’s
- To ensure good standards of hygiene are continually maintained and improved across the site
- To maintain certification against the BRC Global Standard for Food Safety.
- To maintain customer approvals and compliance with agreed customer standards.
- To professionally manage quality incidents including those of non-conformance and consumer complaints ensuring actions taken are efficient and effective reducing the number of Quality incidents.
Core Values and how to live those values
Commitment
- Show commitment & pride in doing a good job
- Encourage motivation and a positive professional attitude
- Focussed approach to meet our aspirations for the team and business
Teamwork
- Be prepared to go the extra miles
- Respect our environment and each other
- Be reliable, honesty and trustworthy
- Have fun, be social and celebrate success
- Be understanding and encouraging
Communication
- Communicate in the best personal way
- Be open and approachable and listen
- Share and involve where appropriate
Development
- Coach, train and mentor colleagues
- Create a learning environment
Responsibility and Accountability
- Encourage positive feedback and challenge
- Be organised, proactive and show initiative
- Give praise when due
- Take ownership, responsibility and be accountable
Interested in this Quality Assurance Manager role? Apply now with your updated CV.
INDHS