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We are looking for someone to a join a hugely successful and growing technology company that have moved into Hemel Hempstead. The company are looking for an Internal Account Manager to come and join the team.
The ideal candidate will have come from either an account management/sales-based role or we would also consider someone who has come from a customer service/administrative role that has an interest in stepping into an account management position!
This company and its people are passionate about the work they do and the sector they are in, so if you're someone that can get on board with being part of a team and doing a job that's part of a greater cause, get in touch to find out more about that.
This is a permanent, full-time role, paying a starting salary of £30K plus an extensive benefits package that we can detail for you, but would include things such as bonus, life insurance, health care, competitive holiday + birthdays off as well as flexible hours, hybrid working and working with a very social team/company who organise lots of events/outings.
If possibly, for training, they'd like to have someone in the office as much as possible to help you settle into the role.
Duties include:
- Day to day management of customer accounts, responding to customer queries, building rapport and developing strong customer relationships.
- Initiate prospecting and lead generation activities to cross sell/upsell.
- Meet and exceed key performance indicators.
- Provide feedback from the Account Director.
- Answering inbound phone calls and responding to emails.
- Customer interaction and sales quote follow ups (via email/phone).
- Accurate record keeping of all customer contact information.
- Interacting with key vendors to complete deal registrations.
- Prepare customer reports to support quarterly business reviews.
Candidate requirements:
- Detail-oriented and organised.
- Previous experience within an account management/sales related role would be desirable but not essential.
- Highly motivated and enjoy a fast-paced environment.
- Be able to work independently, autonomously and take initiative.
- Can multi-task, pro-actively managing various issues.
- Possess superb time management skills.
- Excellent written and verbal communication skills.
- Can demonstrate drive and ambition.
Looking for the next step in your career? Think Specialist Recruitment.
????Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing, and IT Helpdesk/IT support.
