Facilities Coordinator

Job Title: Facilities Coordinator

Location: Bourne End, Buckinghamshire

Remuneration: 12.12 - 13.50 per hour

Contract Details: Temporary (Full Time)

Start Date: April 7, 2025

End Date: July 4, 2025

Responsibilities:

• Customer Service: Deliver exceptional customer service that exceeds client expectations. Build and nurture relationships at all levels, supporting reception by covering breaks and absences as needed.
• Site Operations: Resolve issues from site inspections or complaints promptly. Manage requests via the Facilities helpdesk, collaborating with the M&E team and service providers. Ensure delivery of client KPIs as outlined in the Local Country Agreement (LCA). Maintain accurate health & safety records and control purchase orders, invoices, and work orders.
• Reporting: Assist in completing reports and documentation within deadlines. Conduct regular site inspections, logging issues in the helpdesk ticketing system. Follow the site visit programme issued by the RFM.
• Portfolio Management: Support the UK Facilities Management (FM) team by delivering client KPIs as defined in the Property Management Agreement (PMA). Collaborate on "Instinct" operational initiatives across the portfolio.
• Liaison: Serve as the primary contact for occupier representatives, resolving issues locally whenever possible. Regularly communicate with occupiers to provide guidance on daily operations.
• Budget Management: Assist in setting and controlling service charge budgets, contributing to quarterly variance reporting and reconciliation.
• Sustainability Efforts: Support the building's Health & Safety and environmental initiatives. Help manage plant and equipment, taking responsibility for building management systems where applicable.
• Site Regulations: Assist with minor housekeeping tasks, prepare site regulations, and issue permits for contractor activities. Maintain site records following best practises.

Required Qualifications, Skills, and Experience:

• Strong stakeholder management skills with an understanding of business dynamics.
• Previous experience in the property industry or corporate FM background, with at least one year in a client-facing role.
• Supportive of operational business changes.
• Excellent organisational and communication skills, both written and verbal.
• Results-driven with a proactive approach.

Join our client's team and play a key role in ensuring the smooth operation of facilities while delivering outstanding service. This position offers a fantastic opportunity for growth within the facilities management sector. If you thrive in a dynamic environment and possess the required skills, we want to hear from you!

Apply now and make a difference!

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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