Senior Credit Controller

NLB Solutions

Posted 18 days ago, valid for a month

Hemel Hempstead, Hertfordshire HP11AB, England

£28,000 - £33,600 per annum

Full Time

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Sonic Summary

NLB Solutions is seeking a Credit Specialist for a local business, requiring strong credit control experience and excellent communication skills.
The role involves managing customer accounts, building relationships, and ensuring timely payments while addressing disputes and credit issues.
Candidates should have a solid understanding of credit processes, analysis, and credit vetting, along with strong IT skills, particularly in Excel.
This position reports to the Credit Manager and offers an opportunity to contribute to a competitive business environment.
The salary for this role is competitive, and candidates should have a minimum of 3-5 years of relevant experience.

NLB Solutions are working with a local business that are looking to add to the credit specialist with the business. As a new member of the team, you will need to have a solid understanding of all credit processes, relationship building and collections and also excellent knowledge of analysis, credit vetting and so much more. The role will report into the Credit Manager and allow the business to remain robust within a very competitive market.

The business offers a great package and environment, with excellent managers to help develop individuals to achieve the best that they are able to get to. This role will offer the right individual the chance to add value to a team, business and the career of the successful individual.

Duties:

Manage customer accounts to proactively manage outstanding debt, payment terms, dispute resolution and minimisation of bad debt.
Attend customer meeting to build relationships to ensure that payments are made in a timely manner and within the terms agreed.
Manage credit insurances, limits and actively manage credit issues that maybe on the horizon.
Ensure payments are made in full and on time paying particular attention to aged debt, resolve queries and disputes.
Negotiate payment plans and maintain relationship.
Timely analysis and reporting on customer positions.
Monitor Key Customer performance - escalate all developments or problems and start procedures to control debt management.
Ensure compliance to company policies and procedures.

Person Spec:

Excellent communication skills and proven ability to build relationships
Strong credit control experience
Excellent IT skills including strong Excel skills
Excellent analysis experience

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