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Service Coordinator

Berry Recruitment
Posted 7 hours ago, valid for a day
Location

Hemel Hempstead, Hertfordshire HP11AB, England

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • We are seeking a Service Coordinator for a permanent position in Hemel Hempstead's provisioning team.
  • The ideal candidate should have a background in telecoms provisioning and at least two years of relevant experience.
  • Responsibilities include managing orders, ensuring accuracy, and maintaining communication with customers throughout the process.
  • The role offers a competitive salary of up to £32,000 per annum, along with free parking.
  • General working hours are Monday to Friday, with additional on-call payments for weekend work.

We are delighted to be recruiting for a Service Coordinator to work in the provisioning team of this forward thinking organisation based in Hemel Hempstead on a permanent basis.

Ideally from a telecoms provisioning background your role will be to ensure the timely and accurate setup of services, resolving any provisioning issues, and maintaining communication with customers throughout the provisioning process. Day to day responsibilities include order management, checking accuracy of information, working closely with other departments. Maintaining regular communication with customers, keeping them informed about the status of their orders and any potential delays. Troubleshooting and dealing with issues as they arise.

The role is office based.

In return the company offer a competitive salary up to £32,000pa plus free parking.

General hours of work are Monday to Friday but if you do work on a call out basis over a weekend you will receive an on call payment.

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.