Now recruiting for a national company who are leaders in their sector, specifically for someone to join their growing team in their Hemel Hempstead office based in the Maylands areas.
We're looking for a Contracts Co-ordinator to join the team! The ideal candidate will have previous experience when it comes to dealing with/managing contracts. We would also consider someone who is an experienced Administrator however previous experience in a similar role would be strongly desired.
On a day-to-day basis you will be supporting other departments and communicating with them to ensure a smooth process. Your core responsibility will be managing contracts and assisting with all queries regarding them. This is an excellent opportunity to join a down to earth, hard-working team and play a key role for the business!
This is a Monday to Friday position, hours are 9am - 5pm with a 30-minute lunch break. This position is paying between £31,000 to £36,000 depending on experience. The role is also hybrid and will require being in the office 3 days a week.
What to expect:
- Creation of new support and maintenance proposals and administration of contracts.
- Prepare and send contract renewal quotations monthly.
- Communicate regularly with existing and new clients.
- Update contracts database with contact, financial and service level changes.
- Update new management companies, linking them to relevant sites.
- Manage and audit contract costs.
- Provide contract revenue and profitability forecasts monthly.
- Monitor and report SLA performance to the management team.
- Manage and process contract costs.
- Respond to contract queries from customers and internal departments.
- Ensure accurate and meaningful reports are supplied at agreed intervals.
- Resolving contract complaints, requesting credit notes/reissuing invoices as necessary.
- Improve operational processes and activities to maximize operational efficiency.
- Liaising with compliance and Accounts to set up new vendors.
What do we need from you:
- Previous experience of working in an Operational/contracts environment.
- Be highly numerate with a sound understanding of financial data/reporting.
- Be organised and detail oriented.
- A confident and well organised individual who can multi-task, prioritising tasks according to business needs.
- Be an intermediate or advanced knowledge of MS software, particularly word and Excel.
- Be a team player with a friendly and helpful disposition.
Looking to speak to people asap about this role so don't hesitate to apply and get in touch with us!
Looking for the next step in your career? Think Specialist Recruitment.Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing, and IT Helpdesk/IT support.