Inside Sales Coordinator

We're now recruiting for an Inside Sales Account Manager for a well-established company based in Hemel Hempstead, specifically in their fairly new and state of the art offices in the Maylands area.

This is a brand-new role to join the growing sales team, it's going to be a great opportunity for someone that's looking to join an ambitious and growing team, someone that wants to start or continue developing a career within sales.

This is very much an inside sales role and as such will primarily be focussed on driving after-sales revenue from existing customers and generating/qualifying leads for the field sales team. Meaning this role is going to be great for someone with great people skills, someone very engaging and proactive.

It's very much a permanent position and will be paying £26,000 to £32,000 dependant on skills and experience, as well as a quarterly sales bonus scheme which is currently a bonus of up to 20% of your base salary based on the team performance.

A full time and permanent position are what's on offer here, working Monday to Friday and it will very much be a hybrid opportunity, working 2 or 3 days a week in the Hemel office and the rest from home. What does the day-to-day look like?

• Support the European Field Sales Team in achieving their revenue targets.
• Increase after-sales revenue, including service contracts, consumables, accessories, upgrades and training packages.
• Identify upselling and cross-selling opportunities within the current customer base.
• Build relationships with existing customers to ensure a high level of customer satisfaction.
• Optimize selling time to maintain a balanced pipeline of after-sales prospects.
• Proactively generate new system leads through various channels, including cold calling, email outreach, and social media engagement.
• Qualify and nurture inbound marketing leads.
• Maintain accurate records of customer interactions, leads, and sales activities using CRM software.
• Understand basic after-sales business, functions, features and benefits and ably communicate them to customers.
• Collaborate with the marketing team to align on lead generation strategies and campaigns.
• Stay informed about industry trends, competitor offerings, and new product developments.
• Cooperate and effectively work with colleagues and other departments to deliver customer success.
• Adopt a flexible approach to supporting the wider business and company goals as directed by management.

What do we need from you?

• Solid previous experience within a sales, sales support or customer facing role.
• Exceptional communication and interpersonal skills.
• Self-motivated with a proactive and results-oriented mindset.
• Comfortable with outbound calling and digital outreach.
• Strong organizational skills and attention to detail.
• Enthusiastic commitment to customer service and satisfaction.
• Ability to multi-task and prioritise workload effectively.
• Proficiency in Microsoft Office software.

What next?Apply for the role, get in touch with Bobby and we are looking to hold interviews asap with the ability to start people as early as January.

Looking for the next step in your career? Think Specialist Recruitment.

Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent and temporary recruitment with areas of expertise including; administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.