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Job Title: Telecom Service Co-Ordinator Salary: Up to 拢30,0000 聽 Location: Hemel Hempstead 聽 Contract: Permanent, Full Time Hours: Monday to Friday | 8:30am to 5:00pm 聽 An excellent opportunity to join a small business in the telecoms industry. The successful candidate will have previously worked in Telecoms, an excellent communicator and works well in a fast paced environment. 聽 聽 SKILLS AND EXPERIENCE REQUIRED 路Excellent customer / client relationship skills 路Experience working within the Telcoms industry. 路Confident telephone manner and excellent communication skills. 路Ability to work well in a team environment. 路Competent with MS Packages. 路Good education background - English & Maths Grade C or above 路Willingness to learn and a can-do attitude
RESPONSIBILITIES: 路Process customer orders for new services and any upgrades. 路Verify customer order details and ensure accuracy. 路Build and maintain relationships with customers, updating them about their orders. 路Resolve any customer queries and troubleshoot any issues. 路Liaise with internal teams to resolve customer issues. 路Maintain customer records, updating order details and status updates. 路Provide exceptional customer service and support.
ADDITIONAL INFORMATION路Free parking onsite 路Retail discounts 路Social events and team lunches 路Private GP appointments 路Hybrid working available after probation 聽 聽 Thank you for your interest in this vacancy, which is being advertised by Smart10 Recruitment Group, who are acting as an employment agency / business. Your application will be considered in competition with others, and we will contact you within 3 working days if you have been shortlisted. Smart10 is a multi-award-winning specialist recruitment consultancy focused on the supply of temporary, contract and permanent placements across a select group of business sectors. In order to keep up to date and search for all our active jobs, please visit our website, like us on Facebook and follow us on Instagram or LinkedIn. Please refer to Smart10's Privacy Policy as to how we hold your data.
