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Customer Care Operative - New Build Housing

Skilled Careers
Posted 4 days ago, valid for 6 hours
Location

Hemel Hempstead, Hertfordshire HP2 4DB, England

Salary

£43,000 - £46,000 per annum

Contract type

Full Time

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Sonic Summary

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  • Our client, a well-respected Social Housing Contractor, is seeking two Customer Care Operatives to join their regional team in London and the South East.
  • The role involves working on post-completion properties, rectifying defects within a two-year warranty period, and providing high-quality customer service.
  • Candidates should have a preferable background in joinery or other trades, with experience in a similar role for a house builder.
  • The position offers a salary ranging from £43,000 to £46,000, along with a fully expensed vehicle and tools provided.
  • Applicants are expected to have at least two years of relevant experience in multi-trade works including plumbing, carpentry, and decorating.

Our client is a well respected Social Housing Contractor with a reputation for delivering homes to a high quality finish for local authorities across London and the South East.

Owing to a vast increase in units delivered and continued & exciting growth plans they are looking to add two additional Customer Care Operative (Technician) to their existing regional Customer Care team.

The sites you will be covering will be Hertfordshire, North London, Bedfordshire, Buckinghamshire.  

You will be working on post-completion properties ensuring all defects are rectified within a professional and timely manner, working in customers homes, liaising with customers on issues raised and putting right, within their 2 year defects period.

The duties of the role will be to carry out a high standard of customer service and multi trades / maintenance works within occupied homes.

This includes works from: Carpentry, Plumbing, Decorating, Painting, Mastic, Tiling etc throughout the warranty period.

The role:

  • Meet with customers in their homes and carry out works to a high-quality and timely manner.
  • Working along-side contractors as necessary to ensure all works are carried out as necessary.
  • Keeping the company updated regarding works that are finished.
  • Travel across the region covered as necessary.
  • Adhering to Health & Safety policies at all times.

Skills Required:

  • Preferable Joinery background but other trades to be considered.
  • You must have experience working for a House Builder within a similar role such as Multi Trader / Operative.
  • Experience with the following Multi Trades works to be carried out include Plumbing, Carpentry, Painting, Decorating, Tiling, Mastic, Easing doors/floorboards etc.

On offer:

  • Basic salary between £43,000 - £46,000
  • Fully expensed vehicle ( Business use only )
  • Tools provided
  • Company uniform
  • 20 days annual leave plus bank holidays and Christmas shutdown
  • Bonus

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By applying, a CV-Library account will be created for you. CV-Library's Terms & Conditions and Privacy Policy will apply.