Technical Support Specialist / Service Desk Analyst EPOS

Technical Support Specialist / Service Desk Analyst (EPOS)£28,000 - £34,000 + Full Training + Hybrid + Career Progression + Premium Overtime + Bonus + 33 days holiday + BenefitsHybrid / Office Based, commutable from Hemel Hempstead, Berkhamsted, Luton, Hatfield, Watford, St Albans, Leighton Buzzard, Aylesbury, Stevenage and surrounding areasAre you an ambitious and highly motivated individual with a background working on Software, Hardware, IT, Electro-Mechanical or similar looking for the opportunity to massively develop your skillset through full specialist training into a niche sector, where you can showcase your skillset and gain recognition, progressing your career through the business and having the ability to take the technical lead all whilst keeping a great work life balance? On offer is an exciting opportunity to take the next step in your career, gaining the full technical training to become a technical expert, working as part of a close knit team and having the opportunity to take the technical lead and become the go-to specialist in a company known for looking after their staff and giving them the opportunities to progress and forge a career within the business.This company are a Globally renowned industry leader, who work across industries with a range of products that allow them to dominate the market of their industry. Due to continued growth and the future goals of the business, they are looking to expand their workforce with motivated and enthusiastic individuals who they can invest in long term. On offer is a Technical Support Specialist / Engineer position where you will be responsible for supporting the field service team with any hardware and software solutions, where you will be fully trained on their specialist equipment and systems with the view to be the first port of call for any field service queries.This role would suit someone looking to massively develop their skillset, with a background in hardware or software solutions and wanting to join an industry leading business whilst ensuring you keep a great work life balance. The Role: *Providing Support to the Field Service Team, working to manage technical escalations end to end till resolution. *Support on Hardware and Software queries*Office based with flexible working arrangements*37.5 hour working week rotaed shift patternThe Person: *Experience in a Software, Hardware or Electro-Mechanical environment*Strong Customer service orientationReference Number: BBBH244516To apply for this role or to be considered for further roles, please click "Apply Now" or contact Ryan Ledger at Rise Technical Recruitment.Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles.The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates