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Order Provisioning Engineer

In Technology Group Limited
Posted 10 hours ago, valid for 2 days
Location

Hemel Hempstead, Hertfordshire HP11AB, England

Salary

£25,000 - £30,000 per annum

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The Order Provisioning Coordinator role is based in Hemel Hempstead and requires full-time onsite work.
  • The salary for this position ranges from £25,000 to £30,000 per annum, depending on experience (DOE).
  • Candidates should have proven experience in a service coordination role, particularly in provisioning and order management.
  • The role involves coordinating the setup of telecom services, managing customer orders, and maintaining accurate records.
  • Key skills include strong organizational abilities, excellent communication, and proficiency in report generation and data analysis.

Role: Order Provisioning CoordinatorLocation: Hemel Hempstead (full-time onsite)Salary: £25,000-30,000 per annum DOE

Industry: Telecoms

Are you a meticulous multitasker with a passion for seamless communication solutions?

We're seeking a Order Provisioning Coordinator to join a dynamic team and drive excellence in service provision. This role involves working closely with various departments to ensure the timely and accurate setup of services, resolving any provisioning issues, and maintaining communication with customers throughout the provisioning process.

Key Responsibilities:

  • Provisioning: Coordinate the provisioning process for telecom services, ensuring timely setup and activation according to client specifications.
  • Order Management: Receive and process customer orders for telecommunications upgrades and services.
  • Record Keeping: Maintain accurate records of service orders, activations, and customer communications to ensure comprehensive documentation and compliance with regulatory requirements.
  • Troubleshooting: Identify and resolve any provisioning issues.
  • Service Activation: Oversee the activation process for telecom services, ensuring seamless deployment and adherence to quality standards.
  • Report Writing: Prepare detailed reports on service provisioning, order status, and performance metrics to track progress, identify trends, and facilitate informed decision-making.

Requirements:

  • Proven experience in a service coordination role, with expertise in provisioning & order management.
  • Strong organizational skills and attention to detail, with the ability to manage multiple tasks simultaneously in a fast-paced environment.
  • Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and external stakeholders.
  • Attention to detail
  • Proficiency in report generation, maintenance and data analysis.
  • Knowledge of telecom industry standards, regulations, and best practices (essential)

Benefits

  • Employee ownership bonuses
  • Excellent training programmes
  • Pension and healthcare
  • On- call bonus

In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.