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Support Officer

Tate
Posted 8 hours ago, valid for 11 days
Location

Hemel Hempstead, Hertfordshire HP2 4DB, England

Salary

£12.85 per hour

Contract type

Part Time

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Sonic Summary

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  • The local authority in Apsley is seeking a Support Officer for their adult care services department, offering a salary of £12.85 per hour.
  • This full-time position requires 37 hours of work from Monday to Friday and is fully office-based.
  • Candidates should have proven administrative experience, particularly with Microsoft Office, and strong organizational and customer care skills.
  • Responsibilities include managing databases, providing professional support, and performing general administrative tasks.
  • The role also involves supervising an Assistant Support Officer and managing team schedules, with a focus on confidentiality and professionalism.

Support Officer

  • 12.85 per hour
  • Full time- 37 hours Monday to Friday
  • Fully office based
  • Office located in Apsley

Job Summary
We are recruiting on behalf of a local authority business based in Apsley, on the hunt for a Support Officer to join their adult care services department. The Support Officer will provide critical business and administrative support to individuals, teams, and departments within the HV Integrated Rapid Response to Recharge service. This role ensures efficient operations while maintaining professionalism and confidentiality in a fast-paced environment.


The responsibilities of the Support Officer include, but are not limited to:

Software and Documentation:
* Utilise software such as Microsoft Office to prepare letters, documents, and reports according to statutory and legal requirements.

Database and Records Management:
* Update and manage databases and spreadsheets.
* Provide reports and assist in compiling information, including statutory returns.
* Track and manage expenditure records.

Support for Senior Officers and Managers:
* Provide professional support on sensitive and confidential matters.
* Act as the first point of contact, answering telephone calls and providing accurate information.

Administrative Duties:

* Perform general administrative tasks such as note-taking, minute-taking, filing, faxing, scanning, and photocopying.
* Handle correspondence, invoices, cash handling, and timesheets, following local procedures.

Scheduling and Coordination:
* Manage team schedules and commitments to avoid conflicts.
* Arrange meetings, training sessions, venues, and prepare agendas.

Supervisory Responsibilities:
* Supervise the workload of the Assistant Support Officer and provide cover for their responsibilities, including reception and visitor management, during absences.

Person Specification

* Proven administrative experience, particularly using Microsoft Office software.
* Strong organizational and customer care skills, confident in acting as the first point of contact for Managers.
* Self-motivated, professional, and approachable, with a commitment to delivering excellent team support.
* Willingness to take on a variety of administrative tasks, following local procedures.

Desirable Attributes:
* Additional qualifications or experience in administrative or office support roles.
* Familiarity with tracking expenditure or handling statutory returns.

If this role is of interest, apply today!

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.

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